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MSS Modular Service System

Run multi-store operations from one practical platform.

Help desk, training, complaints, checklists, resources and reporting — for retail, QSR, hospitality and service businesses, on any device. Subscription is modular and billed per site: start with the Base Platform, then add only the modules, layers and support you need, and adjust any time.

From
$300 /site
per month · incl. MSS:A + 2 modules
Required · included in every subscription

MSS Base Platform

The foundation every subscription runs on — secure store login, users & permissions, knowledge base, helpdesk & support portal, reporting dashboard, document management, notifications, hosting, audit logs and analytics. Includes MSS:A Organisation Layer and your choice of 2 modules at no extra cost.

Store login Users & permissions Knowledge base Helpdesk Reporting Documents Audit logs MSS:A Organisation Layer
$300
per site · month
MSS:A + 2 modules
included

Optional modules

Choose any 2 modules free with the Base Platform. Additional modules are $50 per site / month each.

POS Module

$50 /site

Sales reporting, product mix, hourly trends, promotions and multi-store revenue comparison.

Staff Module

$50 /site

Employee records, uniforms, rostering, availability, certifications and onboarding.

Learning Module

$50 /site

Courses, learning pathways, certifications, SOP distribution and completion reporting.

Accountability Module

$50 /site

Stop & Step Back, daily checklists, manager sign-offs, compliance registers and incident tracking.

Contacts Module

$50 /site

Store, supplier, emergency, maintenance and corporate contacts with full org hierarchy.

Inventory Module

$50 /site

Stock counts, delivery verification, variance, waste, forecasting and supplier tracking.

Layers, intelligence & support

Optional intelligence, support and integration add-ons. The MSS:A Organisation Layer is now included with the Base Platform.

JAI — Operational Intelligence

$150 /site

The AI layer across every module — natural-language queries, report generation, knowledge retrieval and trend analysis.

Enhanced Support

$100 /site

24/7 Level 1 support — password resets, account issues, onboarding, troubleshooting and platform guidance.

Custom Integration

$250 /module

The only way to access MSS data via API. We connect MSS to your POS, payroll, HR, accounting and enterprise systems, and build secure, monitored API access — working with you on exactly what's needed, with extra safeguards for anything reached outside MSS.

18-month minimum term
Everything, fully loaded

The whole platform, one predictable price.

Base Platform with MSS:A, every module — current and on the roadmap — plus JAI operational intelligence and 24/7 support. Custom Integration is a separate bespoke add-on ($250/module) and isn't included here. Most stores run a smaller mix and pay less.

Base (incl. MSS:A + 2 modules)$300
+ 7 more modules$350
Operational Intelligence (JAI)$150
Enhanced Support$100
Total / site / month $900
Get a tailored quote →

Fees are per site, per month, in AUD and exclude GST (10% added). Billed monthly in advance, rolling month-to-month — add modules any time, with removals taking effect from the next billing cycle. Roadmap modules (Maintenance, Finance, Operations & Safety) join at $50/site on release. Each store's order form is tailored to the modules it needs.